PRIVACY POLICY PRODUCTS

For more information about our Privacy Policy for the PeterConnects Receptionist for Microsoft for Teams click here.

COOKIE STATEMENT

What are cookies? 

We use cookies on our website. A cookie is a small data file. Your browser stores some information that is sent by your browser. Personal data is never stored in a cookie. The use of cookies is safe.

There are two types of cookies: functional cookies and non-functional cookies. Functional cookies ensure that the website functions properly. The non-functional cookies analyze the behavior of users.

Why do we use cookies? 

We use cookies to track web statistics and to facilitate the use of our website. In this way we can better tailor our marketing decisions to the visitors of our website. We will never use the data collected by cookies to zoom in on people.

Cookies that we use on our website 

On our website we distinguish between two types of cookies: functional cookies and analytical cookies.

Functional cookies 

Functional cookies ensure that you can navigate through the website and use the services and functionalities. Without these absolutely necessary cookies, the website will not function properly and we can not offer the website or certain services and functionalities.

Analytical cookies 

With these cookies we can keep statistical analyzes of visit and click behavior. This way we can optimize our website. We try to anonymise this data as much as possible, insofar as our further use permits. PeterConnects does not keep this information. The tool that we use for this, Google Analytics, keeps this information up to date. You can read more about what Google does with your data in the privacy statement of Google.

Google Privacy Policy (Analytics) https://www.google.com/intl/en/policies/privacy

Privacy and security 

We communicate with many third parties: customers, colleagues and others who make use of our services. This means that we store the information we need to maintain these relationships. Some of these data contain personal information. We attach great importance to transparency and honesty. Therefore, we want to explain to you what data we store and how we use this data. Do you have any questions after reading this information?

Please feel free to contact us by mailing to privacy@peterconnects.com.

Data protection 

We protect the information that is entrusted to us. Our current technologies and procedures are aimed at protecting this information from unwanted third party access. Of course, these technologies and procedures meet the General Data Protection Regulations (GDPR). When parties other than PeterConnects are involved in the processing of information, we require those parties to comply with the same agreements and legislation.

What do we do with your data? 

We process and use your data to maintain existing relationships and to expand our customer base. This also applies to data that we have received from you, but also data that we collect to improve our service. On this page we explain what data we use for what purpose.

Website and Newsletters 

We use cookies, Google Analytics and other tools to gather information about the use of our resources. This way we can improve our content and adjust the presentation of our resources so we can serve you better. More information on the use of cookies can be found in our cookie statement.

Data we encounter during our cooperation 

When we work with you, for example, if you have used support services, we may encounter information about you and your organization. Think of data that is registered in our support application. We use this information only for the purposes we have agreed with you. Of course we handle this data with utmost care. Our colleagues are trained in dealing with confidential information.

Customer satisfaction 

We would like to know what you think of our services. Therefore, we have several ways to collect feedback. This includes customer surveys, interviews and direct feedback from phone conversations. We use the information we collect to improve our service.

What we do not 

We do not harm your trust. We do not give your details to other parties and use your information within the framework of our agreement.

View, change, or delete data

Did you find incorrect information? Want to access more information? Or do you want to have certain data removed? You can request to have this information removed or deleted by sending an email to privacy@peterconnects.com.

Obsolete information is removed from our systems in accordance with the guidelines of the GDPR.

PeterConnects reserves the right to change this privacy statement without notifying you.

Last modified: 8 December 2020